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Fixing Missing Targets After Upgrade to Tiger Bridge 5.2

Version 5.2 uses incorrect target type indicators for Google Cloud and Backblaze targets and as a result, the Configuration may not display already configured source-target pairs. Follow the steps below to fix the problem.

Note: Version 5.2.1 corrects the target type indicators and the problem is not present if you upgrade to version 5.2.1 from version 5.2.1 or earlier. However, new Google Cloud or Backblaze targets created while running version 5.2 will remain affected even after upgrading to version 5.2.1. Apply the workaround below to restore them in the Configuration.

Missing Backblaze Targets Workaroud

  1. Start the Registry Editor.
    Tip: To start Registry Editor, on the Start menu, click Run, and in the dialog, type regedit. 
  2. Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Tiger Technology\tiger-bridge\tiersvc\settings\sources\<SOURCE_GUID>\1
    Note: Use these steps to identify the source node (SOURCE_GUID) in the registry. 
  3. Right-click in the right pane and select New | String Value.
  4. Rename the new REG_SZ value to "cloud_storage_class" and leave it empty. 
  5. Restart the Tiger Bridge service, by executing the following: 
    net stop tiersvc 
    net start tiersvc 
  6. Verify that the Backblaze target is present in the Tiger Bridge Configuration.
  7. Repeat the above steps for each missing Backblaze target.

Missing Google Cloud Targets Workaround

  1. Start the Registry Editor.
    Tip: To start Registry Editor, on the Start menu, click Run, and in the dialog, type regedit. 
  2. Navigate to:
    HKEY_LOCAL_MACHINE\SOFTWARE\Tiger Technology\tiger-bridge\tiersvc\settings\sources\<SOURCE_GUID>
    Note: Use these steps to identify the source node (SOURCE_GUID) in the registry. 
  3. Right-click the "cloud_storage_class" REG_SZ and select Modify.
  4. Change the value to 10, and click OK. 
  5. Restart the Tiger Bridge service, by executing the following: 
    net stop tiersvc 
    net start tiersvc 
  6. Verify that the Google Cloud target is present in the Tiger Bridge Configuration.
  7. Repeat the above steps for each missing Google Cloud target.