If you downgrade from version 5.1, to guarantee that the Tiger Bridge service is running on the computer you need to clear the Read-only flag of all files with .store extension in the Tiger Bridge program data folder.
Once you uninstall version 5.1 and install any previous version, you can clear the Read-only flag of all files with .store extension in the Tiger Bridge program data folder by following these steps:
- Run Command Prompt as an administrator.
Tip: To run Command Prompt as an administrator, click Start, type cmd, right-click Command Prompt, and select “Run as administrator”. - Execute the following:
attrib -R "C:\ProgramData\Tiger Technology\backup\*.store"
- Start the Tiger Bridge service by executing the following:
net start tiersvc